Services everything you
need
We believe our customer services are very important. Training,
assistance, the right tools, and knowledge to use them is the key to any operator's
success.
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Most companies utilize less than
25% of the functionality of their software. Our Down To Earth Solutions support
team goal is to help you take full advantage of each and every software feature. It's your
information, we want you to use
it.
Training Services -
f or new operators, training sessions
are always available and tailored to your needs.
Online sessions are scheduled for as many or few people as you prefer and cover exactly
what you need, when you need
it.
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Programming Services - When that report is almost what you're looking for but
could be better with just a little bit more information, we can do that. Whether you need to
interface with internet web orders, import data from your bank, or just print a standard
report with a few changes, custom programming is the answer.
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Hardware Services -
Assistance is provided for system peripherals, as well. Many of
the name brand printers, external devices, and network connectivity are included in the
extensive list of hardware supported.
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- Customer Care & Support
The DTE Solutions Customer Care team's goal is to help you take full advantage of each and every software feature you need.
- Training
Training your staff to maintain efficient operation of your system, software, and internal procedures is a top priority.
- Custom Programming
Our experienced team will design and develop custom programming modifications or create new applications to satisfy the unique requirements of your business.
- Hosting Service
Managing your own networked system can be challenging at best. GoIWx has an alternative solution as a Hosting Service Provider (HSP).
- Hardware
Hardware service and support is available for such widely know names as Printronix, C. Itoh, Hewlett-Packard, Okidata, Zebra, and Intel, just to name a few.
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