Services
everything you
need
We believe our
customer services are very important. Training,
assistance, the right tools, and knowledge to use them is
the key to any operator's
success.
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Most
companies utilize less than
25% of
the functionality of their software. Our
Down To Earth Solutions support team goal
is to help you take full advantage of
each and every software feature. It's
your information, we want you to use
it.
Training Services
-
f
or
new operators, training
sessions are
always available and tailored to your
needs. Online sessions are scheduled
for as many or few people as you prefer
and cover exactly what you need, when you
need
it.
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Programming Services -
When that report is almost what you're looking
for but could be better with just a little bit
more information, we can do that. Whether
you need to interface
with internet web orders, import data
from your bank, or just print a standard report
with a few changes, custom programming is the
answer.
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Hardware Services
- Assistance is
provided for system
peripherals, as well. Many of the
name brand printers, external devices,
and network connectivity are included in
the extensive list of hardware
supported.
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- Customer Care & Support
The DTE Solutions Customer Care team's goal is to help you take full advantage of each and every software feature you need.
- Training
Training your staff to maintain efficient operation of your system, software, and internal procedures is a top priority.
- Custom Programming
Our experienced team will design and develop custom programming modifications or create new applications to satisfy the unique requirements of your business.
- Hosting Service
Managing your own networked system can be challenging at best. GoIWx has an alternative solution as a Hosting Service Provider (HSP).
- Hardware
Hardware service and support is available for such widely know names as Printronix, C. Itoh, Hewlett-Packard, Okidata, Zebra, and Intel, just to name a few.
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