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Down To Earth Technical Support |
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Frequently Asked Questions (FAQ)
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Sometimes you are looking for that added little bit of information on a particular application. Maybe there is a new employee on board that has a FAQ or just looking for questions and answers that have come up from other Down To Earth users. Select the application that you want to know more about from the below list. |
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- Accounts Payable
Questions and answers for your Fiscal and Calendar year end, plus day to day questions that might pop up -- All within the Accounts Payable FAQs.
- Accounts Receivable
Occasionally, accounting, aging, customer and reporting issues arise that you don't remember how to resolve -- DTE Frequently Asked Questions for Accounts Receivable can help.
- General Ledger
New accounts, financial statement formats, Interface, and fiscal year end questions are the most common within the General Ledger application. Find help with G/L FAQs.
- Inventory
Inventory management requires accurate information, fast. Find out about Customer pricing tiers, Special sale pricing, Serial/lot controls, Physical counts, and graphic displays for your items.
- Payroll
Answers you're looking for regarding Payroll time sheet entry, government reporting, electronic submissions, employee taxes, deduction options, plus Check formats.
- Purchase Order
Down To Earth Purchase Order tracks your orders from the time they are placed until they are on the shelf.
- Sales Order
Customer Sale Order Pricing, Web orders, Blanket orders, Backorders, Counter orders, and Custom forms are all adressed in the DTE Frequently Asked Questions for the Sales Order Entry application.
- Water Billing
New neighborhoods, Water rights, Payment entry options, customer Inquiries, and special Billing situations all poplar questions in FAQ for the Water Management applications.
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