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Installation choices and
options
When installing SynergyDE on the Client, there are two
types of install choices – Local/Server and Client. The Local/Server is where the SynergyDE product(s) are licensed. The Client install prompts for the servername to establish an
association with that licensed server.
You can install a full SynergyDE program on each
individual workstation as well as the server or install SynergyDE as a Shared
installation on the server and access SynergyDE with “shortcuts” established on the
Client.
Pros & Cons: When the Client is sharing the server SynergyDE, some systems may see a
hesitation in the speed of execution.
Another difference is that when you upgrade your Synergy, if the Synergy
is installed as Client, upgrading the Server upgrades all the clients at the same
time. If you install each client with their own
SynergyDE (even if choosing the install type as Client), you must also upgrade each
client individually. See
Installing a “Shared Installation” version of SynergyDE below for more
details.
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Which components to
install
There are many Synergy
products that are available but many times, the installer is not aware of what components
should be installed. Only those products
purchased should be installed to conserve space on your system. The default components for installation are noted below
but may require adjustment for your system.
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Core
Components – are always required for any installation.
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Professional Series Workbench – is primarily for
developers and not installed for DTE operations.
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Professional Series Development Environment – for
product developers and/or any site where a DTE application will be compiled due to
changes, updates, or patches installed. In a standard DTE customer installation, this
component must be installed.
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Connectivity series – applies if you have
purchased ODBC Connectivity with the Down To Earth products. This product utilizes a Repository (included with
your Down To Earth installation) and most commonly, Report Writer,
too.
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XfSeries – should be installed for every Network
Server system. This is not necessary
for a single PC installation. (xfServer insures that data files with constant
read/write by multiple operators maintain their integrity and are not
corrupted.)
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Report Writer – If purchased, should be
installed. This only applies of you
have also purchased and are installing the Connectivity series
(above).
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Samples – Optional. This contains examples of different Synergy
related products and commands.
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Files for a shared installation – There are two
types of Client/Server installations – 1) installing a running Synergy portion on
each Client and 2) installing a Shared system where all Synergy files reside on the
Server. Please see the next section,
“Differences between Shared and Network Client installation” for additional
information.
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Changing the
Licensee name
This process can only be
done BEFORE the Synergy copy is licensed. This
could apply if you entered the licensee name incorrectly to match with a previous install
and need to change it before SynergyDE is licensed. This process will stop the License service, change the
Licensee name, then re-start the service. With
Administrator rights, at a DOS/Command prompt, type
lmu -rNewLicenseeName -ns
Uninstalling
SynergyDE
Should your Synergy be
incorrectly installed (other than selecting the incorrect components), you must uninstall
the product via the Add/Remove programs Windows uninstall utility.
This is the only method
that will also correct the Registry entries made by Synergy product during the
install. If the uninstall process is not
complete, you may want to inquiry on a “Kill String.” The Kill String is assigned by Synergex and changes
daily. That string assigned is only valid for
24 hours.
Resetting License
Configuration
If Synergy was installed
as a Client system but is really a Stand alone or Server, you must change the license
configuration. Every 24 hours, Synergex
generates a new license string for this process. Therefore, this LicenseString below is retrieved
from Synergy Support prior to this command.
From within a DOS or command box, type:
lmu -kLicenseString
Yes
, to configure license
Then type the below to be
prompted for the new License configuration and Registration name.
lmu -d
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Changing a Client
servername
Some SynergyDE installations result in the
servername entered incorrectly or a re-install of the server SynergyDE product to a
different Server. Either situation requires the Client to recognize a new
servername.
Rather than uninstall the Synergy from the Client and
re-install, you can simply reconfigure the new servername by typing the following from
the Client machine.
lmu –r newserver
–nc
Server access for
Clients
SynergyDE v8 and after series installs xfserver
defaulting in the Secure
mode. This mode requires the client machine to log into the server with a
username/password. It also requires the
username/password to be defined with xfserver. To do this, use the setruser utility to
set each client’s username as they were defined for the server
access.
To change the mode to non-secure mode and not require
login to the server, go to the xfServer/xfServer plus Tab of the Synergy Configuration
menu. Select the SynSrv line
and choose to Modify service. Within the displayed window, click the Data Access button to be
Non-secure. Be sure
the Port (default as 2330) is open to the server through the server
firewall.
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“Ping” the xfServer port to confirm xfServer is
running
To verify that a client can access xfServer, you can
“Ping” the servername using thesynxfpng utility. Open a
DOS box (Run cmd) on the Client machine and, for example, type:
synxfpng servername
- or
– synxfpng –v
servername
The first example returns a short message to the window
telling the connection round trip time. Using
the –v option as in the second
example, produces a more verbose message with additional information.
Note: To
simply ping communication, type:
ping servername
Client Licensing
and Logicals
The logicals within the synergy.ini file should point to
the mapped drive designation for the client. For
example – If the mapped drive designation for a client to the server is X, the dbl
directory might look something like:
DBLDIR=X:\d2e\synergyde\dbl\
This allows the client to access licensing and synergy
programs on the server.
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Installing a
“Shared Installation” version of SynergyDE
Installing a shared installation requires that you
customize a SynergyDE setup.ini file with your system
names and parameters.
Please read the Installing SynergyDE for Shared Access
section of the synergy install instructions for complete
information.
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Install the server SynergyDE and be sure that the “Files for
shared installation” are also selected during the SynergyDE install
process.
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Find out the server/computer name (Control Panel > System >
Computer Name) and where you plan to store the synergy.ini file used for Down To
Earth.
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Be sure that the SynergyDE folder is being shared on the
network.
Edit the setup.ini file under the
Client folder of the SynergyDE you just installed on the server per the SynergyDE
installation instructions. You need to add the
system information for the line beginning with “CmdLine=” to identify the licensed server
name and where the synergy.ini file is located. It is suggested to use
the UNC (Universal Naming Convention) server name
rather than the full path of a mapped drive. For
example,
CmdLine=LICENSE_SERVER=ServerName
SFWINIPATH=\\ServerName\progra~1\dtev70
From the Client machine, browse to through the network
to the Client folder of the server SynergyDE installation and run the setup.exe
to install the necessary client shortcuts and define the System Environment
variables.
Verify that the Client’s System environment variables
are defined and pointing to the correct location for the UNC/mapped drive that you
defined in the original (Server) setup.ini file.
NOTE – With this type of install, the server
and all workstations use the same synergy.ini file. Within this file, you should designate
the UNC for all SynergyDE logicals and the Down To Earth home logicals. It is possible to
use mapped drives but all drives must be mapped with the same designation. It is suggested
to use UNC names, if possible.
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